ELECTROVIDEO.EU participates in and complies with all specifications and policies of the IAB Europe Transparency & Consent Framework. It uses Consent Management Platform No. 92.

You can change your choices at any time by clicking here.

A relationship of trust between ELECTROVIDEO.EU and its clients exists thanks to its key partners – that is, you, our clients. Our concept is based on the satisfaction and loyalty of our clients. Without you, ELECTROVIDEO.EU would not exist. This partnership encompasses, integrates, and is structured around how we process your personal information and the transparency of our actions regarding this data.

ELECTROVIDEO.EU, its employees and partners pay particular attention to the protection of its customers’ personal data.

Therefore, we are committed to complying with European Union (EU) Regulation 2016/679 of April 27, 2016, known as the General Data Protection Regulation (GDPR), as well as the latest version of Law No. 78-17 of January 6, 1978, relating to information technology, files, and civil liberties, passed by the French National Assembly on May 14, 2018.
The commitments described in this personal data protection charter reflect the values and principles of conduct of ELECTROVIDEO.EU. By using the electrovideo.eu website, you agree to the collection and use of your personal data as described in this Data Protection Policy.

Scope of Application

This Data Protection Policy describes how the data controller, ELECTROVIDEO.EU, located at BAT F, 12 RUE DES CHAUFFOURS, 95000 CERGY (France), tel. +33756805790 , email rgpd@electrovideo.eu, is the property of the company Black Media, processes your personal data when you use our website. Our policy also covers other channels through which your personal data is collected, including by telephone when you contact our customer service. Each solution or service processing your personal data may, in its own terms and conditions of use, have privacy rules that complement this charter.

ELECTROVIDEO.EU processes your personal data to better serve you

The data controller is the person in charge of one or more personal data processing operations, the purposes and means of which they determine. ELECTROVIDEO.EU is responsible for all processing of your personal data within the scope mentioned above.

As part of this processing, your collected data may include, but is not limited to, the following:

– Your first name, last name, address, date of birth, email, and telephone number;

– Your location data;

– Your billing and/or delivery address;

– Your financial information (e.g., credit card number);

– IP/Mac address;

– Cookies;

– Connection and browsing data;

– Your ELECTROVIDEO.EU product purchase history;

– Other information you wish to provide to us.

The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Please note that some data is collected automatically as a result of your actions on the electrovideo.eu website.

Why does ELECTROVIDEO.EU collect your data?

We request your consent for the following purposes:

– Geolocation;

– Satisfaction surveys;

– Prospecting and commercial information;

– Targeted advertising (see Cookie Policy);

– Participation in a competition;

– Management of customer reviews of our products;

– Special offers, promotions, coupons, and guarantees;

– Newsletter.

For the following purposes, your data is processed as part of the execution of the contract between you and ELECTROVIDEO.EU:

– Purchase Online;

– Shopping list;

– Delivery;

– Billing;

– And other services and benefits that ELECTROVIDEO.EU will make available to you.

For the following purposes, your data is required for the purposes of ELECTROVIDEO.EU’s legitimate interests:

– Statistical analyses;

– To prevent and detect potential threats to the security of our visitors and our products or services;

– To prevent fraud or any other unlawful action and comply with our legal obligations;

– Updates to our website electrovideo.eu.

The means by which we collect your personal data are:

On our website electrovideo.eu, this data may be collected through forms that you may be required to complete.

Data retention period

Your personal data is retained for the time necessary to fulfill the intended purpose. at the time of collection. They will then be archived with restricted access for an additional period in line with the statutory limitation and retention periods for strictly limited reasons permitted by law. They will then be deleted.

Recipients of your data

ELECTROVIDEO.EU does not disclose your personal data to other companies for marketing purposes. We may sometimes use the services of other companies to better serve you. Some of your information is transmitted to subcontractors to provide your services, but always with administrative, technical, and physical security measures to protect it against unlawful disclosure, use, modification, and destruction by third parties. We are committed to ensuring appropriate security controls to protect your personal data against any foreseeable harm. ELECTROVIDEO.EU does not transfer any of your personal data outside the European Union. Protecting our customers’ data is a priority for ELECTROVIDEO.EU.

ELECTROVIDEO.EU secures your personal data

ELECTROVIDEO.EU is committed to protecting the security, confidentiality, and integrity of your personal data provided on our website electrovideo.eu, through technical and organizational measures. ELECTROVIDEO.EU has appointed a Data Protection Officer (DPO) whose mission is to ensure the compliance of the processing we implement, to keep a record of the processing carried out by ELECTROVIDEO.EU and its processing, and to ensure the exercise of your rights.

Protection of your banking data

To ensure that your bank card is not misused and to prevent any harmful consequences, ELECTROVIDEO.EU has entrusted external companies, Paypal and/or Klarna and/or Société Générale, with the task of carrying out the necessary checks in a confidential and secure manner. The data collected during these checks concerns your identification data (name, postal address, email address, telephone number, IP address, etc.), purchases made with the card (type, quantity, amount, etc.) and bank card identification data (card number, name, etc.).
ELECTROVIDEO.EU is prohibited from using, exploiting or distributing to a third party, free of charge or for a fee, all data collected for any purpose other than analyzing the risk associated with an order. In the event of an alert of potentially illegitimate use, the customer service of our subcontractors Paypal, and/or Klarna and/or Société Générale will contact you by email or telephone to carry out a verification before validating the purchase if necessary or to offer you the use of another payment method. In the event of illegitimate use resulting in non-payment, an email will be sent to the email address provided when registering the order to inform you that the data collected has been recorded on a payment incident list. Data that has been registered on this list can no longer be used to place orders on our site. The customer will be invited by email to regularize their situation as soon as possible in order to be removed from our payment incident list. By checking the “I accept” box in the “Payment Method” section when placing your order on the ELECTROVIDEO.EU website, you accept these control measures and the consequences that may result, including the registration of data attached to the transaction identified as illegitimate on an exclusion list. If you do not accept these measures, please contact us at +33756805790 (non-premium rate call). These control measures are not exclusive of any controls carried out and decisions taken elsewhere by the banking institution and which are not the responsibility of ELECTROVIDEO.EU.

Management of your personal data

At ELECTROVIDEO.EU, you are in control of your personal data.

When you provide personal information to ELECTROVIDEO.EU, as part of creating a user or customer account, you have access to your data and can update, modify, or delete it at any time.

Your rights regarding the protection of your data

In accordance with Law No. 78-17 of January 6, 1978, relating to information technology, files, and civil liberties, amended by European Regulation 2016/679 of April 27, 2016, relating to the protection of personal data, you have several rights regarding the management of your data.

Exercising your rights of access to your data

You can ask ELECTROVIDEO.EU to obtain confirmation that personal data concerning you are or are not processed by our services. If they are, you can request a copy based on the access rights defined below:

Right of rectification

The right to ask ELECTROVIDEO.EU to modify your inaccurate information in its database.

Right to erasure

You would like ELECTROVIDEO.EU to erase your information from our databases.

Right to object and withdraw consent. If you wish not to appear or no longer appear in a file in our databases, you can do so by exercising one of these rights at any time.

Right to limit processing

You can request the suspension of processing concerning you while a verification is carried out (e.g., to exercise the right to object, ELECTROVIDEO.EU must verify whether legitimate reasons would justify the continuation of the processing). processing).

Right to portability

This is the right to have your personal data transmitted, in a structured, commonly used, and machine-readable format, to us or to another data controller, where technically feasible.

Right to be forgotten in the event of death

The right to define guidelines regarding the fate of our data after your death. Without instructions from you, after a certain period of inactivity, ELECTROVIDEO.EU will delete your data. However, your heirs may exercise their rights over your data after your death.

Right to file a complaint with the CNIL

You can file a complaint if you consider that the processing of your personal data constitutes a violation of the regulations. If you would like more information about your rights, and more specifically about this last right, please visit the website of the French National Commission for Information Technology and Civil Liberties.

Contact for exercising your rights

ELECTROVIDEO.EU strives to be close to its customers. That’s why we make every effort to assist you. For any questions regarding this charter or to exercise your rights, you can send us a request, accompanied by valid proof of identity, in accordance with regulations to the following email address: rgpd@electrovideo.eu.